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Terms & Conditions

OBSERVE: Identify all key terms relevant to legal clarity and user understanding.
EXPAND: Ensure each term reflects operational, technical, and regulatory meanings.
REFLECT: Provide definitions that support subsequent clauses and eliminate ambiguity.

  • Operator: Refers to Green Feather Online Limited, Level 5, Quantum House, 75, Abate Rigord Street, Ta' Xbiex, XBX 1120, Malta, operating b-casino exclusively via b-nz.com, under Malta Gaming Authority licence MGA/B2C/445/2017.
  • User/Player: Any individual who accesses, registers, or participates in gambling activities on b-nz.com.
  • Bet: Any amount of money staked by a Player on a game outcome or event offered by b-casino.
  • Bonus: Promotional credit, free spins, or benefits granted by b-casino subject to the Bonus Terms.
  • Wager: The act of participating in a game or placing a bet using real or bonus funds.
  • KYC (Know Your Customer): The identity verification process required by law and by b-casino to confirm a Player's eligibility.
  • Account: A registered profile enabling a User to participate in b-casino's services via b-nz.com.
  • Content: All text, images, software, and other materials provided by b-casino on b-nz.com.

Account Registration

OBSERVE: NZ law mandates a minimum gambling age of 18, robust identity checks, and data accuracy.
EXPAND: Integrate KYC, password security, obligations for Users, and regulatory record-keeping.
REFLECT: Ensure Players understand their legal duties and the Operator's compliance obligations.

  1. Eligibility: Only individuals aged 18 years or older, residing in New Zealand, and legally permitted to gamble may register. The Operator reserves the right to request proof of age and eligibility at any time.
  2. Account Creation:
    • Users must provide accurate, current personal details and a valid email address.
    • An account is activated only after successful email verification and, where required, completion of KYC procedures. KYC may involve requests for identification documents, proof of address, and payment method verification.
  3. User Obligations:
    • Players must maintain the confidentiality of their login credentials and are fully responsible for all activities conducted through their account.
    • It is prohibited to open multiple accounts or to provide false or misleading information.
    • The Operator may suspend or close accounts found in breach of these requirements, with or without notice, and report suspicious activities to relevant authorities.

Regional Compliance Note: Under New Zealand law, Players must declare all relevant information truthfully for anti-money laundering and responsible gambling purposes.

Betting & Gameplay Rules

OBSERVE: NZ standards require clear rules for betting, anti-fraud measures, and fair play.
EXPAND: Specify bet limits, conduct in live casino and chat, and Operator's right to void bets.
REFLECT: Protect game integrity and ensure a safe environment for all Users.

  1. Bet Placement:
    • Players may place bets subject to minimum and maximum limits specified for each game on b-nz.com.
    • Bets must be placed before the start of each game round; late bets are invalid.
  2. Modification and Cancellation:
    • Once placed and accepted by the system, bets cannot be modified or withdrawn by the Player.
    • The Operator may void or cancel bets in cases of technical failure, fraud, or violation of Terms.
  3. Conduct:
    • Players must not use offensive, abusive, or defamatory language in live casino chats or any interactive features.
    • Any form of cheating, collusion, manipulation, or use of automated tools is strictly prohibited and will result in account suspension.

Regional Compliance Note: The Operator may report any unlawful activity or suspected fraud to NZ authorities in accordance with local law.

Bonus Terms

OBSERVE: NZ regulations require transparency in promotion, strict anti-abuse, and clear wagering criteria.
EXPAND: Define bonus activation, wagering requirements, restricted games, and combining offers.
REFLECT: Ensure fair promotional practices and protect both Players and the Operator.

  1. Activation & Eligibility:
    • Bonuses are available only to eligible Players residing in New Zealand with a verified account on b-nz.com.
    • Bonus offers must be claimed within the specified promotional period, as detailed in each promotion.
  2. Wagering Requirements:
    • Each bonus is subject to a minimum wagering requirement (e.g., 35x bonus amount) before any associated winnings can be withdrawn. Requirements are specified in the relevant bonus terms.
    • Wagering must be completed within the stated timeframe, typically 30 days from activation, unless otherwise indicated.
  3. Restrictions:
    • Not all games contribute equally to wagering requirements; a list of excluded or restricted games is provided in the bonus conditions at b-nz.com/bonus-conditions.
    • Bonus abuse, including but not limited to opening multiple accounts, collusion, or use of prohibited betting patterns, is strictly forbidden and may lead to forfeiture of bonus and winnings.
    • Players may not combine multiple promotions unless explicitly permitted by b-casino.

Regional Compliance Note: All promotional activities are conducted in accordance with the Gambling Act 2003 (NZ) and relevant consumer protection legislation.

Payments & Withdrawals

OBSERVE: NZ law emphasizes payment transparency, anti-money laundering, and player fund protection.
EXPAND: Specify accepted payment methods, transaction limits, fees, processing times, and refund policies.
REFLECT: Provide clear, reliable procedures for all monetary transactions.

  1. Deposit Methods:
    • Players may deposit funds via credit/debit cards, e-wallets, and selected cryptocurrencies, as listed on b-nz.com.
    • Deposits are processed instantly where possible, but may be subject to verification or banking delays.
  2. Withdrawal Procedures:
    • Withdrawals must use the same payment method as the original deposit, where feasible, and may be subject to additional KYC checks.
    • Processing times typically range from 24 hours to 5 business days, depending on method and verification requirements.
    • Minimum and maximum withdrawal amounts are detailed on b-nz.com/withdrawal-policy.
    • Transaction fees, if any, are disclosed prior to confirmation; b-casino does not charge withdrawal fees unless specified.
  3. Refunds:
    • Refunds for erroneous or cancelled bets may be issued at the discretion of the Operator, subject to investigation.
    • Bonus funds are non-refundable and subject to the Bonus Terms.

Regional Compliance Note: All deposits and withdrawals are monitored for anti-money laundering compliance in accordance with NZ and MGA (Malta) requirements.

Limitation of Liability

OBSERVE: NZ and EU law require Operators to define the scope of liability and provide necessary disclaimers.
EXPAND: Specify Operator's limited obligations, exclusions, and compensation limits.
REFLECT: Protect both the Operator and Users through balanced legal provisions.

  • Fairness & Accuracy: The Operator ensures all games are fair and results are determined by certified random number generators (RNGs). However, b-casino does not warrant uninterrupted, error-free operation of its site or services.
  • Exclusions: The Operator is not liable for losses due to computer malfunctions, internet interruptions, force majeure, or third-party actions beyond its control.
  • Maximum Liability: In no event will the Operator's liability to any Player exceed the amount of the Player's most recent bet or NZD equivalent.
  • User Responsibility: Players are solely responsible for any tax obligations or legal compliance relating to their winnings.

Regional Compliance Note: These limitations do not exclude liability for fraud, gross negligence, or other circumstances where exclusion is prohibited by NZ law.

Intellectual Property Rights

OBSERVE: Protect b-casino's proprietary content, software, and branding.
EXPAND: Specify copyright, usage limitations, and enforcement measures.
REFLECT: Deter unauthorized use and ensure Users understand their obligations.

  • Ownership: All content, graphics, game software, and trademarks on b-nz.com are the exclusive property of Green Feather Online Limited or its licensors.
  • Usage Restrictions: No content may be copied, reproduced, distributed, or modified without express written permission from the Operator.
  • Enforcement: Unauthorised use of intellectual property may result in account termination and legal action.

Privacy & Data Protection

OBSERVE: NZ law demands transparent data handling and privacy protections.
EXPAND: Reference the privacy policy and data processing safeguards.
REFLECT: Reassure Users of lawful, secure data management.

  • All personal data is collected, processed, and stored in accordance with the Privacy Policy of b-casino and applicable data protection laws.
  • By using b-nz.com, Players consent to such processing as outlined in the Privacy Policy.

Regional Compliance Note: Data handling complies with the New Zealand Privacy Act 2020 and EU GDPR as applicable.

Changes to Terms

OBSERVE: Legal standards require timely notification of changes and user opt-out mechanisms.
EXPAND: Define notification methods and user rights.
REFLECT: Ensure transparency and procedural fairness in all updates.

  1. Notification:
    • The Operator may update these Terms at any time, effective upon posting on b-nz.com.
    • Material changes will be communicated to Users via email or an on-site banner notification.
  2. User Rights:
    • Continued use of b-nz.com after changes constitutes acceptance of the new Terms.
    • If a User disagrees with any amendment, they may discontinue use of the site and request account closure.

Termination & Suspension

OBSERVE: Establish grounds for account action, procedures, and user protections.
EXPAND: Detail closure, refunds, and notification obligations.
REFLECT: Balance Operator's discretion with User rights.

  1. Grounds for Termination:
    • The Operator may suspend or terminate an account for breach of Terms, suspected fraud, inactivity, or regulatory requirements.
  2. Procedure:
    • Users will be notified via email of the reason for suspension or closure where permitted by law.
    • Outstanding balances, excluding bonus funds, will be refunded to the User's verified payment method, subject to KYC and legal obligations.
  3. User-Initiated Closure:

Governing Law & Jurisdiction

OBSERVE: Identify applicable law, jurisdiction, and dispute mechanisms per NZ and MGA requirements.
EXPAND: Integrate cross-border compliance and consumer protection.
REFLECT: Provide clear escalation pathways for disputes.

  • Applicable Law: These Terms are governed by the laws of New Zealand, supplemented by the laws of Malta where applicable under the Malta Gaming Authority licence.
  • Jurisdiction: Any disputes not resolved amicably will be subject to the exclusive jurisdiction of New Zealand courts, unless otherwise required by law.
  • Dispute Resolution: Players may submit complaints via [email protected]. If unresolved, disputes may be escalated to the Malta Gaming Authority (contact MGA) or to NZ regulatory bodies as appropriate.

Contact Information

OBSERVE: Present full, accurate Operator and support contact details.
EXPAND: Ensure multiple communication channels for legal and customer support.
REFLECT: Facilitate prompt, transparent communication for all Users.

  • Customer Support Email: [email protected]
  • General Inquiries: [email protected]
  • Contact Form: b-nz.com/contact
  • Registered Address: Green Feather Online Limited, Level 5, Quantum House, 75, Abate Rigord Street, Ta' Xbiex, XBX 1120, Malta
  • Company Registration: C80735 (Malta)
  • Game Licence: MGA/B2C/445/2017, issued by Malta Gaming Authority, valid as of 2025 (MGA register)

If you require further assistance or have legal concerns, you may contact our support team at any time. For regulatory matters, you may also contact the Malta Gaming Authority or appropriate New Zealand authorities.